Divide and conquer: 4 tips for working with a client in the service business
It happens that a client has worked with you for many years, became a friend and brother, and then turned around and went to competitors. And then another, and more.…

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How to teach a business to communicate with a client: 4 recommendations
Natalya Orlova gives 4 tips to companies that seek to improve customer service, among them - the formulation of rules and principles of communication with customers, the development of a…

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"Business parasites", or How not to kill a business system
The age of the parasite in nature, as a rule, is short-lived. It is introduced into the body, devours it, poisons with its bowel movements, enters into a confrontation with…

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production

Corruption in the company: how to identify kickback schemes and defeat theft

Corruption – or theft in companies – is a very broad topic. Depending on the size of the company, the scope of activity, the presence or absence of a security service, the list of possible schemes varies greatly. Consider the most common cases in small and medium-sized businesses and possible solutions to these issues. Continue reading

What is profitable for small businesses: three life hacks from an entrepreneur
Denis Martynov talks about promising niches for the development of small business in Russia, within the framework of which today it is possible to build an effective business: from various…

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Can a business slip away from inspections and become “untouchable”?
We already wrote that on the website of the General Prosecutor's Office of the Russian Federation, as well as on the website of the Prosecutor's Office of St. Petersburg, a…

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How to conclude a contract with a self-employed
How much noise the self-employed reform made! And all due to the fact that from January 1, 2019, law No. 422-FZ entered into force, which introduced a new tax regime…

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How can an entrepreneur reduce land tax
Mikhail Parishioner talks about contesting the cadastral value of the land as a way to optimize land tax payments and explains how this process is going on, what are the…

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